Synchronize Up to Level Up: Invigorate the Member Communication with Campaign Refinery + Member - WordPress Membership plugin - Membership Sites

Dec 24, 2023

The Sync Up process lets you to increase the quality of your communications Refresh Member Communication Member + Campaign Refinery

Title image showing blue and purple soundwaves merging together representing the  Member Campaign Refinery Integration

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Enhance your communications with members through Member and Campaign Refinery! Make every click-through be popular with your users and see engagement increase. Learn more about practical strategies and effective techniques.

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Every interaction is recorded. This is the same for your membership site the same how it works in your grocery store.

Your interactions with your customers (and how often you communicate with them in any way) will determine their loyalty, engagement as well as the probability that they'll be more likely to invest in your offerings and services.

After a customer sign-ups using an email address this is a immediate contact with the chance to grow the relationship and ensure a higher lifetime value for the customer.

By using this participant, Campaign Refinery integration allows you to tap into this potential using specifically targeted, personalised messages.

Read on to find out how segmented marketing helped a company feel one that has led to a 300% increase in sales during this Black Friday campaign.

There are other situations that use the integration of email with Member to make efficient and precise communication.

Following the information in this article it will be possible using email segments to increase sales, update and interaction with your clients.

From the first click until lasting impact, orchestrate the journey of improvement and engagement for each member. Tune up, and let's start!

The Member Campaign is now live! Refinery Integration

 Member Campaign Refinery integration

The Mechanics of Seamless Synchronization

This integration allows you to make your choices based on different members' actions inside the Member.

This is a complete set of actions you can take to create an added or removed tag automation system in Campaign Refinery:

  • Addition: When a member is added to a level of membership, or added to a membership level.
  • cancelled:When a member stops or does not pay their fee, they no anymore have access to secure web content.
  • CancelledWhen the member joins the membership after having cancelled or paying a rebilling after having been cancelled.
  • Expired: When a member's membership ends following the trial or a one-time payment.
  • ExpiredWhen the member joins to the status of renewal membership prior to expiration date.

Each of these situations could trigger specific automations. It's not just concerned with tracking movement of members; it's about reacting to them in the best way that is possible.

The Advantages: Personalization and precision

Target with dart in center

     What does this mean to your communication with members? Precision. Personalization. Impact.

If you can segment your email recipients by these tags, your emails will be more relevant to your audience. Far from just broadcasting information, you're engaging in an exchange that is specific to the individual's preferences and journey.

Let's Get Set Up (It's very simple!)

You can activate the integration

The activation of this integration is just an opportunity to get a slice of the pie. In the WordPress dashboard, click member settings > integrations, and then email providers to Campaign Refinery.

Activae Campaign Refinery Integration

Then, in the window that opens, click the slider to activate Campaign Refinery.

Take your Campaign Refinery API Key from your Campaign Refinery account and you're ready! Two powerful tools, now connected and ready to roll!

Leveraging Tags Automatic Engagement

It's here that it gets interesting. With the account you have created in your Campaign Refinery account, you are able to create tags that categorize your Members based on activities they perform within the Members.

Campaign Refinery Tags

Whether they're joining a new level, canceling their membership, or coming back after an absence, each step is assigned a specific tag. This enables extremely precise and efficient communication strategies.

Let's imagine you have 3 different levels of membership that you have set up as Member: Bronze Silver and Gold. Then, you add three tag tags to Campaign Refinery so that you are able to send email only to members who have been with"Gold" as a tag "Gold" such as.

If you do this, you can create automations which add to the bronze tag Campaign Refinery when a member is accepted to the Bronze stage. It is also possible to be able to add to the silver tag after you accept them into the Silver level and so on.

In the same way, the system will automatically eliminatethese tags when a member decides to canceltheir membership and then terminate their membership.

If you're currently in this position, it's possible to adda brand new "Cancelled" tag to Campaign Refinery to target these previous members as part of a re-engagement campaign.

The scenarios discussed will be explored later on in the future.

The result is focused communications

Once these tags are installed The possibilities for communication are limitless. It is possible to reach people who have quit by sending them messages created to reengage them. It is also possible to nag people who are at the lower levels by offering compelling reasons why they should move up.

It's about having conversations that's personal and tied to every member's life.

"The Big Picture: Beyond the Click

Integration goes far beyond a technological setup. It's a powerful strategy for create connections with your clients.

Keep an eye on us as we dig further into the ways you can utilize these tools to more than only communicate but communicate with your customers with a way that's truly important.

     Three ways to enhance Member Communications Using Member as in Campaign Refinery    

Now that we've set the stage with our Member as well as Campaign Refinery integration, let's look at ways to leverage this powerful combo to enhance the member communication.

1. Encouragement of Upgrades for Members at Lower Levels

Upgrade

Direct Access To Updates

Utilize the tag system to recognize members who are at lower levels, such as "Bronze". Then, craft and personalize messages that highlight benefits at higher levels.

The benefits can be showcased in the form of unique testimonials, photos and images and even glimpses of the benefits that "Silver" and "Gold" levels can provide. The goal is to paint a picture of what they're missing and thereby making it irresistible.

Focus on the outcomes and the experience you've gained from upgrading. Share success stories and examples of individuals who made the move and have experienced tangible advantages. It transforms abstract advantages into tangible results, which makes an upgrade seem more desirable.

2. Reengaging Members Who Cancel

Reengage

Targeted Reengagement Campaigns:

If a customer cancels you will automatically mark them "Cancelled" before launching an individualized reengagement program.

The program could focus on their likely reasons of quitting. It can also offer special incentives to re-join or inform members of new features and material that may pique their interest.

Personalized Follow-Ups

Send a personalized message which shows appreciation and respect to the members of your group. At times, sending them a brief message asking for comments or offering assistance could help to entice their members in a new way.

3. Cross-selling of goods to customers

Cross sell

Identifying the Purchase Patterns

The development of a community, not A Customer Base

Group of people engaging with one another in conversation.

Each of these strategies goes far beyond the traditional communication between members. They're about building a family that makes everyone feel appreciated and valued.

You must ensure that you provide relevant information to them. It improves their trust of your services and enhances the quality of their service.

     The Possibilities of Email Segmentation Black Friday Case Study    

People sending and receiving emails on different devices

Here's how one business hit the competition with the Black Friday campaign, boosting sales by a staggering 30% with clever segmentation of emails. This story is a great example of what you can achieve when you get member communications precisely.

Strategy Overview

The company was able come up with a fresh approach and divided its audience into four distinct groups which included former customers, customers who are currently lower-tiered as well as top-tier customers. All groups were sent email messages that were tailored just for the individual, based on their specific connection to the business.

1. Non-Customers"Show and Tell"

For folks who hadn't bought something yet, the company rolled out the red carpet. They presented the top attributes of their product followed by praiseworthy testimonials. It was their goal to convert the interest of users into clicks, and clicks into sales.

The company has also announced a contest on its raffle Press to increase the involvement of their clients and increase sharing of their Black Friday offer.

2. Previous Customers: See at what's new

The previous customers were notified of the new features and the latest updates. The aim was to rekindle the enthusiasm of former customers and bring them back into the fold.

3. Existing Lower-Tiered Customers: Sweet Upgrade Deal

The company offered a tempting offer to customers who were at lower levels of service to upgrade to a more expensive plan at lesser than renewal of the existing plan. It was a clever move to emphasize the significance of higher levels to its customers.

4. A Top-Tier Client There's More to Like

For loyal customers in the top tier the focus is on cross-selling. Brands provided products that complemented what they already had and also ensured that their suggestions added benefit to their existing investment.

The results and reflections

This method of planning and targeting resulted in a significant rise in sales. Sales, engagement, and conversions increased in all areas. Every group was able to sense that the brand was speaking directly to them. This is a huge win in the field of marketing.

The Black Friday success story is a testament to the magic of making sure your emails are segmented perfectly. By having a profound understanding of different customers' preferences and demands in addition to speaking their languages, the brand achieved some amazing outcomes.

Finalizing The Best of the Campaign and member refinement. Campaign Refinery for Awesome Member Communication

A hand reaching for a smiling face indicating a positive review.

As we've gone through this article, we've observed the way that combining Member with Campaign Refinery really steps up your communication with users, and provides an exciting and effective method of connecting to your target audience.

Combining the powerful features of Member and the dynamic features of emails in Campaign Refinery, you have the potential to revolutionize your member engagement strategies.

The most important takeaways

  • Customized CommunicationWith the automated tag and segmentation, you'll be able to make sure that every message you send is meaningful and unique and resonates with each person's individual experience.
  • Increase Engagement Re-energizing members who have experienced a lack of engagement in the past, or enticing them to upgrade or test new products, The integration lets you make meaningful connections that drive retention and increase.
  • Measurable Results:The success stories, such as the Black Friday campaign case study show the impact tangible of effectively executed and segmented marketing strategies.

If you have thoughts or experiences to share regarding our members' communications, or you're excited about the possibilities of this, leave a comment here. We're always looking for opinions from our readers!

Also, don't forget that for more information and advice on membership website management as well as marketing strategies you can join our blog. Be sure to keep an eye out, be informed and grow together.

Let's celebrate your accomplishment by building a vibrant and active community!

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Recent Posts

"We've examined a few of other tools for membership that came as part of the packages we'd made the commitment to. However, there's nothing that can beat the Member. There are certainly a lot of amazing things that users have built throughout the years. However, when it comes to personalization, If you're using WordPress you can't change this. Naturally I'm biased but we've earned millions of dollars because of this program."

Tristan Truscott Satori Method I've moved Member] to my most popular choices of those. The new Member has a lot to offer! and the price is an excellent value.

Chris Lema LiquidWeb Member integrates with the tools I'm currently using. They're also eager to integrate with new products in development. It's amazing to see how they manage this. If I were to be buying an membership-related plugin right now... I'd choose Member. I'd prefer to go with Member.

Adam Preiser WPCrafter

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