The way that customers of your Business are able make payments to you using cryptocurrency

Feb 18, 2023

It's essential to be aware of the views of your customers especially in critical points that convert customers, such as checkout. The primary aspect to being in a position to offer a seamless checkout is providing an effective secured and safe method for customers to make payments with the payment method they prefer.

In this post we'll help you understand the way transactions are managed by your clients' point of view. Armed with this knowledge, you'll be well equipped to recognize opportunities for increasing the conversion rate of your customers. You can also assist them immediately by contacting prospective customers as well as existing customers.

Crypto vocab check

It is possible to explore the specific terms of these categories further in this post. However, here's a brief overview of the terms that are most relevant:

Public key: Essentially it's the data that needed to transfer the crypto.

Public address Public address: A is a hashed (basically small) variant of your public key. This is what you can offer to anyone who is who is looking to transfer funds. Consider it as an Venmo username as well as a PayPal.me URL. (e.g., 0x12B0aD31f483Cdf4741de8f5679A472E5fe3345G)

The private key permits users to gain access to the funds that have been transferred through an open key. It is not recommended to be divulged to anyone else.

Web3: Defined by AP Stylebook, Web3 is a catchall term for the prospect of a new stage of the internet driven by the cryptocurrency-related technology, blockchain.

Web3-based digital wallet (crypto wallet): It holds public and private keys that are used to make transactions on blockchain.

Seed words: A group comprised of random generated phrases which allow access to a Wweb3 wallet. It is utilized to recover access to the wallet. The information should not be divulged to an outside party.

Non-custodial accounts The account owner owns their own private keys , and can access all the information on the account on Wweb3. (e.g., Metamask, Trust Wallet. )

The custodial keys that are used to access wallets are owned by third-party firms. (e.g., Coinbase, OpenNode. )

Peer-to-peer payments

There's a chance that you're considering "Isn't one of the biggest benefits of cryptos they're peer to the peer, and aren't dependent on third-party service providers?"

The money can be withdrawn of your client , without any third-party service or tool.

However, this isn't practical for the common person. It's impossible to build their own server, run transactions through an interface or keep their private keys in a database. Furthermore, many sellers accept the cost of transaction fees to provide their customers with easy services. Additionally, they save themselves plenty of time and energy in the process of reconciling their orders with transactions.

This article focuses on the typical transaction conducted through online shopping, using the tools and services likely to be used by intermediate and beginner customers.

An overview of how to make payments using cryptocurrency

From the point of view from the perspective of a client Three steps are required:

  1. There is a possibility to fund a cryptocurrency wallet.
  2. Connect to their wallets.
  3. Pay the amount and get confirmation.

The exact experience will vary based upon the processor utilized and the the wallets that are used. Let's take a look at some examples and talk about what's happening through the entire process to your clients.

1. There is a possibility of accessing an account that can be funded with cryptocurrency

There is a wide range of options available to those looking for the most reliable cryptocurrency wallet. Each option comes with its own distinctive advantages, functions and support for a range of currencies, chains, and the payment experience.

"Traditional" electronic wallets like PayPal as well as CashApp are now able to accept cryptocurrency payments. The top crypto exchanges on the marketplace like Coinbase, Crypto.com, and Binance offer their own apps and also serve as wallets for payment. There are also wallets native to crypto  such as MetaMask, Rainbow, and several other options. You should investigate your options and pick the most suitable solution for your requirements.

Once you have chosen a wallet and setting it up then the next step is to add some cryptocurrency to it. You'll end up with an extra cash balance that you can make use of for purchases. It's generally a straightforward process since many wallets give the possibility of buying using the app.

What can buyers do to decide which currency they should include?

This is an excellent topic! In most cases, it isn't a factor, aside from the cost which may arise from having to exchange currencies. Certain payment processors for crypto are able to provide automated exchange services that allow customers to transfer money using one currency , and then get it back with another.

If this is not possible Many digital wallets offer the ability to swap or exchange their wallets inside their accounts, meaning that when someone has bitcoin (BTC) but prefers to pay using Ethereum (ETH) the user can do it easily. The best option is to load your wallet using the exact method you'd like to do it using, but often it's not feasible to do this before purchasing some item.

2. Be sure their account is linked to your website

Two options are available that clients can make use of to connect their wallets to your web site: QR code, or the interface to the wallet in your browser. The payment processors that process crypto payments may provide either one or both choices.

QR code

This is the best solution for people who are running their cryptocurrency wallet in the form of an app for their phone. If someone decides to make a payment with crypto, they're presented with a QR code that can be scanned using an app within their wallet application to pay via cryptocurrency.

Image illustrating how crypto payments are made via QR code. 
Image text:
Crypto app payment via QR code
1. Merchant provides a QR code at checkout.
2. Customer scans the QR code to review and authorize the transaction in their crypto app.
3. Merchant site confirms receipt and completes the purchase.
Techniques for receiving crypto-based payment by using QR codes.

This is an excellent alternative for those who already have access to their cryptocurrency wallet via a web browser extension. If someone opts for this option, they are prompted to sign up for their Web3 wallet after clicking the button. The wallet is activated in the browser, and it asks for authorization for joining.

Image illustrating how crypto payments are made via browser extension.
Image text:
Crypto wallet payment via browser extension
1. Merchant provides crypto payment options and browser wallet connection prompt.
2. Customer selects their browser wallet to review and authorize the transaction within the extension.
3. Merchant site confirms receipt and completes the purchase.
How to pay cryptocurrency using an extension for your browser.

3. Make the necessary payment and then get confirmation.

Any method that users choose to use the app, they'll receive instructions in how to pay for the bill either in either in the app or through the web browser.

When payment is received it can take a waiting period (usually less than a minute) before payment is confirmed through the blockchain. After this is done, both you and the customer will both receive a confirmation. When transactions are conducted directly on-chain, you may receive an ID to verify the transactions on the blockchain.

It's that simple!

There's a significant difference between someone who's experienced in the field of cryptocurrency and can be ready to make a purchase or purchase cryptocurrency prior to. Setting up an appropriate digital wallet, financing it, and knowing how to conduct an order are the main hurdles in the way of the entry.

The first the first digital transactions will be conducted by more experienced crypto-users. Over time, this number will probably increase significantly. If you have customers or fans who've indicated that they're interested in crypto then it might be beneficial to refer these websites to ensure that they're able to determine how they can send money to you the way they'd like.

Benefits of using cryptocurrency as payment method for your customers

  1. There's cryptocurrency, and are eager to make use of the money! It could be that they are the first one to make a deposit into, or an exceptional trader or even get money from cryptocurrency.
  2. Customers can save money by choosing to make use of cryptocurrency for direct transactions, rather than paying an exchange fees for transactions in foreign currency in traditional transactions. This may be a problem for clients from abroad.
  3. The client could not utilize other payment methods.
  4. There's a possibility that they might prefer keeping some transactions secret or distinct from financial transactions.
  5. It's easier and more secure.
  6. They value being able to transact without paying fees to traditional financial service providers (i.e., they're ideologically-driven).
  7. There's no limit to the amount of each day's transactions, and this applies to extravagant, expensive products that can exceed the limit that banks set for a day.
  8. There's a price to pay for an digitally native asset, for instance, an NFT.

Considerations of the customer to be on the thoughts of

It's clear that there is a variety of options available when it comes to digital payments that are based on user's experiences. Here are some suggestions to take into consideration when choosing and using cryptocurrency payment options:

  1. What's the most convenient method for customers to pay? What are the best ways to pay? What are the top cryptos?
  2. Are your clients exposed to the charges of cryptocurrency networks in a direct manner? This could make it harder for them to afford the service, in the event that it's in use.
  3. Are you aware of the best way to settle disputes? It's crucial to know this in the absence of traditional credit and refund policies. People who are unhappy or upset are more likely to complain and leave poor reviews.
  4. What's the duration of time customers have to wait for confirmation of their purchases? If you're not providing your customers to make payments for their purchases in advance, they might have be in a longer wait than usual. That's for why the use of an online payment service could help as they typically keep costs and confirmation time very low.
  5. Are shoppers in need of additional information? They may want to learn what they can do to pay to purchase products using cryptocurrency, and more information regarding security as well as ways to stay away from fraud.

Let your clients know of your commitment to help them embrace the new world of payments.

Merchants are able to choose to make use of crypto-based payment solutions which are simple and easy to utilize. On contrary, have distinct user experiences with payment.

Many crypto-savvy users are ready with the intention of paying with cryptocurrency. Though crypto-based payment systems are becoming more convenient and accessible however, it is crucial that retailers know their customers' needs and the consequences of their choices so that they can make the most out of this growing opportunity.

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