What can we do to encourage equity, diversity, and inclusivity in the workplace |

Sep 13, 2022

In the wake of employees' increasing social emotional, environmental, and physical requirements have increased and more pressing, employers are realizing they must do more to support their teams -otherwise, they lose the team members. That means more involvement as well as investments in diversity equity and inclusion (DEI) initiatives within the workplace.

While this shift is promising but it's also the subject of a lot of confusion. We talked to DEI experts and thought-leaders to help clarify what DEI entails, the foundation of establishing a solid DEI strategy, and tips on making it profitable.

The deep dive into DEI The lessons you'll gain

What is the difference between equity, diversity and inclusion in the workplace?

One of the biggest errors I've seen companies make in the 15 years I've worked in DEI is to view diversity as a box-checking exercise. Companies will solely focus only on the statistics -- for instance, how much of their employees that are Black, Indigenous, and people of color (BIPOC) or the amount they've contributed to a cause -- but they don't consider important, subtle specifics that directlyimpact their employees.

Because DEI is so much bigger than the other.

The truth is that DEI does not just mean making sure you've checked boxes when hiring practice. I always find it helpful to begin by breaking equity, diversity, and inclusion down to understand what each of the terms means.

Diversity Diversity is the term used to describe that individuals come from many different background, identity and experiences. This could include gender, race, age as well as ethnicity, sexual preference as well as their socioeconomic or educational background. Each employee comes with their own distinctive background that is woven from multiple experiences and identities that make the person they are.
Equity Equity refers to the practice in which all employees are given the same opportunity to succeed regardless of their individual situation. Each person is operating in their own unique contexts in life. Some are caregivers of parents or children; others have disabilities, Others are not able to have access to running water or affordable healthcare. In order to make a workplace more equitable, it's making sure that everyone regardless of their individual situation, start off on an even playing field.
Inclusion Inclusion, in a workplace environment, is recognizing that everyone is coming from different perspectives and backgrounds but still allowing them all to have a seat in the same table.

Truly integrating DEI into your workplace is a matter of proactively advocating for equity, diversity, and inclusivity across every part of your company. It's about learning how to look at every action inside every department using a DEI perspective -- from the partnerships you choose to support to how well you promote your employees out of the office.

DEI is about the things that we see and, equally important as the things that we can't be able to see: how well-supported employees feel, whether they feel a sense of belonging in the workplace, and if individuals feel they have the ability to speak freely with their managers.

The effects of diversity, equity, and the inclusion of all people

It's impossible to underestimate the effect of equity, diversity and inclusion for your company and your workforce.

It's evident why equity, diversity, and inclusion matters for employees. Employees want to feel comfortable and at in their workplaces: they desire to work with people that look like them, have the ability to fail with no anxiety, be able to speak out without fear, and feel that they don't have to conceal their personalities in the workplace.

for a long period of time I couldn't imagine how I could become an executive because I was a Black and single mother of three. Earlier on in my career, I felt I had to be able to provide the perfect response to each question and also ensure my hair wasn't naturally tangled so that I could be successful. The only time I made the decision to join organizations which matched me with where I was at that I realized that all my beliefs that weren't my power weren't really my power. It's been a while since I've heard others have the same experience.

The data supports these stories of how a positive DEI culture impacts employees. According to the research done by BetterUp the employees who feel a strong connection to their workplace report, in average:

  • An increase of 56 percent in the job's performance
  • A 50 percent reduction in the chance of turnover
  • A 75 percent decrease in the use of employee sick days
  • Employer Net Promotion Scores (eNPS) which are higher by 167%

This is a clear benefit for employees. However, they're highly beneficial to companies that prize DEI. In addition to the numerous benefits that come from an engaged workforce, lower unemployment, better job performance and lower absenteeism businesses with a greater diversity of employees are also more likely to see an above-average profit, a greater rate of return on investment and a higher percentage of revenue from innovation.

These are the types of result that don't just come from completing forms, instead, it comes from making efforts to make sure employees feel psychologically safe. If employees feel that they are able to risk their lives and feel safe or can safely go to their managers with any concerns or ideas, companies reap their advantages.

Employers get to hear their teams' most innovative, creative and bold ideas. the type of critical feedback that can truly improve an organization.

How to build an equitable, diverse, and an inclusive work environment

If you're looking to figure out a DEI plan that goes far beyond the simple act of ticking boxes, let us break down the steps you'll need take to begin making sense of and implementing your goals.

Be aware of the place you're at

The first thing you'll want to accomplish is gain an understanding of how DEI currently looks like at your business. It can be an intimidating step if you haven't started your DEI journey , as it's difficult to determine where the gaps lie. However, this is essential -- because if you don't collect fundamental data, it's impossible to keep track of the improvements you've made as time passes.

A good approach to start is to launch your own engagement surveys and obtaining self-identified diversity information regarding your employees currently employed.

Keep in mind that the data you collect can tell a story, not only about the results of your DEI efforts, but rather about what's happening in the world in general. In other words, it's impossible to look at employee engagement from 2019 to employee engagement in 2020 without talking about the effects of the pandemic. The same principle applies to keep in mind the context of what's going on locally and globally each year to better comprehend the influences on people's lives.

Join a listening tour

A survey might give you an initial image of the level of engagement at your organization Don't just stop there. Surveys can be a valuable source of information. However, when you don't speak to individuals directly, you'll be missing crucial insights and feedback.

I usually suggest approaching the issue by scheduling meetings directly with the CEO. Often, employees' opinions do not make it to leadership, since they get passed through the managerial chains. It is a chance for the CEO to hold an open dialogue with the group in question and really hear their comments about their concerns and ideas.

I start by asking members to join groups based on diversity dimensions (such as BIPOC as well as LGBTQIA groups). There's never a cap to the number of people who can join the group because everyone deserves to be heard. I engage with every group before letting them know that during the event it will be an opportunity for the CEO to pose questions, and then a amount of time to ask comments and questions from the group.

After that, I instruct the CEO on the types of questions they can be asking employees to garner useful feedback. The CEO is always able to create their own questions , obviously, but I would also recommend asking questions such as:

  • "What are some actions that you believe will benefit this company?"
  • "What do you think are the most important things you believe would benefit me in my role as a leader?"
  • "What do you believe will aid our business goals?"
  • "Here are the top objectives I'm working towards. Now, in your chair, think about what you believe could harm or help these goals?"

Prioritize needs

Conducting a listening tour and the launch of an engagement survey will typically uncover dozens of DEI areas for a company to consider working on. It's normalsince in the realm of DEI work it is constantly ways that an organization will continue to improve its employees' satisfaction.

But the truth is that the majority of companies have the resources and time for implementing DEI initiatives. In fact, according to studies conducted from 2022 Culture Amp, only 34 percent of Human Resources and DEI practitioners believe they have enough funds to fund their DEI initiatives.

Clearly, prioritizing is necessary. However, how can you tell which tasks to tackle first?

Begin by sorting through every piece of data as well as feedback and information that you've gained from the listen-in tour, an engagement surveys, as well as gathering data. I generally find that I can categorize the insights into three broad types:

  • Projects or tasks that we should have already completed (but aren't)
  • The current needs
  • Long-term objectives

After having categorized your insights you've gathered, look over every risk. What are the current risks that put your company in danger legally? Any situation that puts the business or its workers at risk is a must-have.

Then, you can take a look at the initiatives that might be easy to implement or could be more urgent. Make sure you are realistic in what is able to be accomplished every quarter. Then, sketch your plan of action out on a roadmap.

Be aware the fact that DEI work is always iterative. An organization's DEI needs will constantly be evolving, and that's okay to leave some room on your roadmap Don't be scared to have your requirements for the future change.

Engage leaders and managers in DEI Training

According to James K. Harter, Gallup's chief scientist for work-related management, managers are responsible for at least 75 per cent of the elements that lead employees to resign. Yet, just 41 managers report attending courses or classes that are focused on DEI.

Fortunately, explicit training can help with these problems, assisting managers to apply an DEI lens to everything they perform, from onboarding, interviewing and hiring to conducting effective one-on-one meetings.

Example of a live streaming training for DEI program initiaitves

Do not stop with management when it comes to training, either. Leaders of companies may not get as much one-on-one time with teams, but true commitment to DEI must begin at the high levels. Leadership must participate with DEI rather than simply making an announcement on a website. Furthermore, training via videos, live or hybrid group sessions will help ensure they are bringing an DEI perspective to each choice they make.

Measure your success -- then share it

While you work on initiatives that are on your roadmap, don't forget to monitor and evaluate the outcomes of every. For instance, if your aim is to achieve more BIPOC employees working in leadership positions Keep the track of your progress as well as your accomplishments. You should consider identifying and measuring the followingaspects:

  • How much have you increased the percentage of BIPOC applicants you have in your pipeline?
  • Which ways did you diversify the job boards you advertise How have you diversified the job boards that you advertise
  • What number of BIPOC employees are you promoting into senior roles?

After you've written down the steps the company has made then share the story with your entire team via a town hall meeting or an asynchronous video update. Employees can see how you're taking action on their feedback during the listening tour and also letting them know the progress you've made.

6 ways to encourage equity, diversity, and inclusivity in the workplace

There are many methods to increase DEI in the workplace each organization's approach is unique. There are however a couple of tips that you could use in order to find opportunities to improve your DEI.

1. Lean in to difficult moments

Another example of this can be seen during the current hiring freezes which several companies currently experience. A hiring freeze can be challenging to manage, however it also provides the time and space needed to review what your recruitment and hiring processes look and sound like. Lean into this moment to think about:

  • How can we increase the diversity of our Careers page and our panels for interviewing?
  • How do we make sure that all candidates are able to see their potential employers before they arrive?
  • How do we make sure that the process of interviewing, whether it's remote or in-person -- accommodates people with disabilities?

Every time you face a challenge, there's an opportunity to improve.

2. Do not solely focus on the outcome

When you are planning the details of your DEI initiatives, it can be easy to set targets that only focus on outputs. However, remember the inputs also serve as an effective driver of changes.

For instance, your output target could be to improve diversity among employees by the amount of X percentage. This is an crucial goal that you must establish, but it will be affected by many less important actions you can take for example:

  • You must commit to filling your recruitment pipeline with at least 50% minority-owned candidates
  • Ensure that 75 percent of job boards you post to are geared towards minorities.
  • Re-examine your benefits program to make sure transgender and women employees are being supported

Utilize this degree of focus as you develop the DEI strategyand find many more positive changes that are implemented across your organization.

3. Make spaces that encourage connection

At , we've established Employee Community Groups (ECGs) to promote the feeling of belonging between employees. Hundreds of employees are part of the six ECGs we have, and each one receives an annual budget, mission statement, and an executive sponsor in order to run workshops and events.

ECGs and other ECGs and similar groups (whether they are held in Slack or in person or via video chats) provide psychologically secure places for employees to meet and de-stress. We've observed this is crucial for the health of your employees' minds, happiness, and belonging to your teams.

4. Take action to address social justice issues

Today, companies are becoming increasingly global, which means that -- at any time it will have people who are affected by global problems. This could be the conflict in Ukraine as well as the end of rights to abortion, or an earthquake in Haiti, leadership needs to respond to moments that matter for employees.

Every social justice issue is going to require a formal declaration from your CEO of course. They can have a huge impact, but when we think of how we can respond to such events it is primarily about taking care of your employees. You can ask yourself:

  • How do you respond when an employee has an untimely death in their family?
  • What can you do to help employees who lose access to some rights?
  • How do you provide spaces and help for those who are undergoing traumatizing events in their city?
  • What do you think about acknowledging your the experiences of your employees?

If you react to social justice moments with support and empathy, employees realize that you are watching their needs and support them. When that moment is missed? Employees leave.

5. Don't ignore smaller opportunities for change

If you are executing your DEI plan, it could be very easy to fixate only on the goals. But, truly adhering to DEI means seeing each of your actions through an DEI lens. Once you've done that, you can suddenly start to look at smaller, no-cost methods to increase DEI within your organization.

At a particular point , we've started to take more seriously our partnerships. We don't have to pay anything to work with an organisation so that we can make an impact. So how do we grow that program? Can we make better use of it to aid more Black-owned enterprises or individuals who improve their living conditions within the prison system?

Companies are often so busy watching the North Star that they miss opportunities like those. Be aware of the lesser opportunities.

6. Do not forget to mention your product

At the end of the day, your employees work on delivering a item or service to customers. So make sure you're including DEI in that. Is your marketing inclusive? Are you supporting diverse needs? Does your software take all users' demands into consideration? Or have they been deliberately excluded?

These are massive aspects that can be crucial to the overall success of your business Make sure they're an integral part of your plan.

Begin by taking the first step on your DEI journey