Brodo starting from the Takeout Window, from a Takeout Window to Nationwide Shipping, with the Assistance of

Mar 18, 2023

Broth is the ultimate comfort food. What is the thing that you remember the most from being sick when we were a kid? The days of staying home from school lying in the sofa and watching Price is Right, sipping of yes, that's right! -- broth. It's still that warm fuzzy for adults who are getting sick, staying cozy when it's raining or simply looking for a boost to start their day.

The broth, particularly bone broth, is extremely rich in nutrients and is packed with components that improve your health in your skin, gut bones, skin, and much more.

Brodo offers this superfood in a powerful flavor. It is sold in their Four New York City locations and through the assistance of consumers across the world.

They're simmering their way towards their ultimate successful

The entire thing was started by Marco Canora, a James Beard award-winning chef, who began offering bone broth to-go cups from the window in the restaurant he owned in New York City restaurant. It was 2014. The chef had recently started drinking bone broth as part of a nutritious diet that was fresh and healthy. He was delighted to offer his customers the local community to provide a healthier alternative to coffee.

Brodo founder, smiling at the camera

The store was initially just one, but it grew to four physical locations within the New York City area. After that, Brodo began to sell their tasty bone broth on their website. The company then was able to secure their broth in the freezer section of large retailers like Whole Foods. They now distribute their product across the country and are constantly introducing new items, such as the soup kits.

What's the secret of the success of these businesses?

One of the main reasons is their commitment to quality elements and processes. They refer to as "The tradition of the past, transformed and modern." They utilize authentic bones of authentic animals, and organic vegetables, which they cook for lengthy durations with no additives, concentrates or preservatives. They don't cut corners, and it shows in the taste and nutritional value of their foods.

In terms of buying online, it was found in finding the right tools and suppliers to support their clients and their businesses.

Brodo sipping broth on top of ingredients like garlic and Parmesan

Brodo and

Brodo's initial experience with WordPress and wasn't perfect. The initial site did not satisfy their requirements. The business even contemplated changing to a new platform.

The team from Automattic stepped in and worked with them to identify their requirements and needs before designing a website to meet their requirements. They now have an online store with an easy-to-use interface that the Brodo team has the ability to keep up, which provides an excellent customer experience, and fully portrays the Brodo brand.

Brodo homepage with an image of three broths side by side

The brand new Brodo has a mobile-first approach great UX and strong accessibility

The design process began with a mobile-first strategy, considering the fact that over half of shoppers who shop online use the mobile platform. Improving the user experience (UX) as well as customer experience (CX) were primary goals.

In order to enhance user experience on the front, Automattic built an intuitive visual design, which highlights benefits of bone broth. Simple animations catch viewers' attention immediately upon their entry on the website. Furthermore, the massive menu is easy to navigate.

dropdown mega menu on Brodo's website

The site they had previously used was difficult-to-gd. They were unable to make even simple changes like changing text or images. The new website was created using WordPress Block Editor. WordPress Block Editor, so they can alter everything from their items and bundles of goods to articles and pages. This makes a big difference for a fast-growing, bustling firm.

The procedure of setting up broth subscriptions

Customers are able to choose among a range of choices including the Chicken Lover's package and the Variety 10 Pack, as well as the Brodo At-Home gift Pack. You can select one-time purchase or deliveries every two or four weeks. Discounts are also available on periodic subscriptions.

Current subscribers are able to login to their account through the site and turn the service off and off deliveries. They can also decide to skip delivery, select specific dates to deliver, and even change the flavor in their box. Customers can also determine the date when their next shipment is scheduled to arrive. They are able to save money because they do not have to reach out to a support phone to control their subscription, and they also succeed in this regard because they can offer support for other concerns and decrease customer anxiety.

Making the most appropriate tools

Working with the appropriate tools have allowed Brodo to create a beautiful quality, efficient website. There are a variety of instruments, but below are the other tools Brodo uses to create their website that is ideal for their business and customers:

  • Pressable Managed WordPress host has built-in tools to speed up, secure and scale up that are unique for the Content Management System (CMS).
  • Jetpack Speed and speed tools included with this plugin such as VideoPress play a crucial role in ensuring quick loading speeds while featuring beautiful pictures and top-quality features. Jetpack provides security scans as well as instant cloud backups to aid in keeping Brodo's site secure.

An experience that is cohesive for everyone

One of the most significant successes of the new Brodo site was its improved user experience for both Brodo's staff members and their customers. Everything works together intuitively and automatized processes save the time and energy to concentrate on other tasks.

It's possible to get similar results for your business. We're passionate in helping owners of retail stores grow their brands and increase the sales of their stores by using tools that work seamlessly together.

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