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When we talk to customers at the help desk we often get questions like, "How can I move a group to an alternative plan?" or "Where do I find an overview of seats-in-use for all subscriptions on an individual subscription?" We're answering these questions (and other questions!) with these 6 handy updates.

Are you changing your plans? No problem!

If you're a member who wants to get more advanced and have subscribers for their entire team, we've made it simple to transfer from a single plan to a group plan--or from one group plan to an alternative without any hassle on your end! Learn more -

It's a cinch to switch manager groups.

It's normal for people to move out of their companies or to change their job, which is why we've made it easier to change group managers for members of yours as well as the members you have. Learn more -

Group managers can manage the subscription without using a seat

Easily exclude a group manager from taking up a seat (and getting benefits as a member) using a different subscription-level setting. Find out more

Eliminate friction with externally paid subscriptions

You now have full control over auto-renew which will help control expectations about subscriptions that are paid externally. Learn more -

Easier access to the Manage Members page

View seat usage from a single click

It's now easier for you to understand the effectiveness of your group subscriptions, at a glance. It's all in the seat usage view.

We're excited to hear the ways these updates can ease your load! If you have questions regarding these changes, contact us at the Help Desk. We'll be happy to help.