Release Notes April 2023 Better Subscription Reporting

Our release notes are the highlights of the month, highlighting the new and exciting features being added on the platform. This makes it easy to download and go with the latest capabilities for your store. For full release notes, check out our Changelog.

Subscription Dashboard Reporting Calculation Improvements

The MRR as well as the calculation for ARR

Prior to this, upgrades, downgrades and add-ons were sometimes not recorded or handled properly with regard to reports on subscriptions. The issues were addressed so that calculations can be more precise in the future.

What are the changes I should expect What Changes Should I See in My Store?

If you are a heavy users of upgrades, downgrades or additional features, it's likely that your MRR and ARR alter in a slight manner due to the revised calculation. These calculations are more accurate than previous reporting thanks to these changes. If you're not sure you can contact us at [email ]The calculations are more accurate than before with these fixes.

Historical MRR Changes

Prior to this, we utilized dates of activation as a way to test for cancellation dates prior to removing MRR contributions, which had the unfortunate consequence of changing the historical MRR value. To fix this problem, we've updated our analytical tools to identify cancellations the day of when cancellation takes place and then take away MRR contribution at that time.

Change is a prime example

Let's look at an example of the annual subscription, which was activated in January 2023. The subscription was then cancelled in May 2023, then it was deactivated by the end of December. It is our previous MRR contribution calculation wouldn't have changed until the end of December 2023. It could also alter the MRR contribution over the course from May through December 2023.

In the earlier example, our calculation immediately eliminates the MRR contribution to the account starting with the cancellation date in 2023, which is May. The result is a exact MRR change calculation.

What Changes Should I See at My Store?

Some sellers might result in an increase in the number of cancellations. It could also result in less MRRs for customers who are active in addition to subscriptions. If you're interested in having any queries about this report, it is possible to reach us at [email protectedat [email protected].

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