The 10 Top WordPress FAQ Plugins (plus how to make the FAQ section manually)

Dec 16, 2022
WordPress FAQ Plugins: How to Create an FAQ Section on Your Site and 10 Best FAQ Plugins

Offering high-end customer service is vital to keep the success of a business. But, the process of dealing with questions could get tedious and time-consuming. That's where WordPress FAQ plugins are useful.

To cut down on the amount of time you are spending asking the same question repeatedly, it is possible to include a Frequently Asked Questions (FAQ) section on your website. You could create it yourself, but by using a plug-in, it will help you to make it simpler and more efficient , and will also include advanced style.

In this post we'll go deeper into the benefits of having an FAQ page within the WordPress website. In the following article we'll review the most effective WordPress FAQ plugins on the market as well as the best method to create an FAQ page that does not require extra software. Let's get started!

Why Your Website May Need an FAQ Page

Additionally, managing the support needs of your customers isn't easy. Particularly, if you're just starting out or your company isn't yet large. It isn't easy to find the enough amount of time required to respond to questions. It's very time-consuming and difficult building a 24/7 customer support for many business owners.

This is why it's wise to provide proactive solutions to make sure that your clients don't have to reach your company.

Answers to FAQs in your website will ensure that - regardless of which part of the world or when they're using your products or services - the customers will be able of solving basic issues by themselves. In this way, you'll quickly address their concerns without lifting a finger.

For WordPress customers, it's relatively simple to include the FAQ section of your website by installing a plugin. There's an array of options for you to choose from

  1.       The Ultimate FAQ
  2.       Affion FAQ
  3.       Easy Affion
  4.       WordPress Responsive FAQ
  5.       Knowledge Base with documents and FAQs
  6.       HTML5 Responsive FAQ
  7.       FAQs from 10Web
  8.       Spider FAQ
  9.       Quick and Simple FAQs
  10.       WooCommerce FAQs and answers

We'll take a closer glance!

1. Ultimate FAQ

WordPress FAQ plugin: Ultimate FAQ plugin
Ultimate FAQ plugin

Like the title suggests, Ultimate FAQ software aims to accomplish the task of all regards to FAQs. With WooCommerce integration, and Block Editor optimization, Ultimate FAQ is extremely flexible and can be adapted to nearly any website, and to the ability of the user.

The most important features include:

  • Three blocks related to questions
  • An FAQ tab is available for WooCommerce page pages for products.
  • Categories and tags for FAQs

It is possible to download Ultimate FAQ at no cost on the Plugin Directory. You can also purchase the Premium Version that includes the plugin. Licenses start at $30 per year, which gives you access to the latest features and design options.

2. Affirmation FAQ for Accordion

WordPress FAQ plugin: Accordion FAQ
Accordion FAQ plugin

One of the problems with FAQ pages is that they could quickly grow long and overwhelming. The accordion-style, collapsible layouts are now a standard solution to this problem because they keep users from scrolling for long periods of time.

The Accordion FAQ makes using this feature simple. Through this plugin you are able to:

  • Create several FAQ agreements
  • Shortcodes for FAQ lists and incorporate lists.
  • Create your own unique accordion by choosing from a variety of colors
  • Access and add Font Awesome icons
  • Make your inquiries easier to find using the drag-and-drop builders

3. A simple accordion

WordPress FAQ plugin: Easy Accordion
Easy Accordion plugin

However, the Easy Accordion offers unique themes to style your FAQs. There is a single design with the base version. Alternatively, you can change to the premium Accordion Pro and access 16 themes that include high-end. The Pro tier gives you the most extensive collection of themes starting as low as $29.

4. WP Responsive FAQ

WordPress FAQ plugin: WP Responsive FAQ
WP Responsive FAQ plugin

The rapid growth of mobile internet use increasing and becoming an integral aspect in today's world. The WP Responsive FAQ is making this feature an absolute priority due to its small design of FAQ. Furthermore, its exclusive shortcode technology lets you ask the right questions in the right places.

Other attributes are:

  • Create your own FAQs just like that you create WordPress posts.
  • Shortcode parameters for customizing displays
  • Categories to assist you in organize and present your FAQs
  • WooCommerce FAQs for products (premium only)

In addition to a more efficient WooCommerce integration the premium variant is also more powerful and comes with extra shortcode parameters that give more flexibility in customizing. You can buy a license for as low as $69 per year.

5. Knowledge Base for Documents, and FAQs

WordPress FAQ plugin: Knowledge Base FAQs
Knowledge Base FAQs plugin

Choosing the right WordPress FAQ plugin is particularly challenging because a lot are essentially the same. One of the nice aspects that is Knowledge Base Documents and FAQs is that it provides new perspectives on the situation. Instead of making an accordion-style list of FAQs, it creates your own website and your entire knowledge base.

This means you're in a position to:

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  • Documents that are downloaded for sharing user guides along with other details.
  • Let users browse your FAQs and documents for the information they are looking for.
  • Create your own knowledge base using templates that have been pre-designed

If your FAQ page doesn't work or you'd like to offer detailed instructions on your product the plugin might be more effective over the other choices that are in this listing. The plugin is completely cost-free, however there are a variety of premium extensions to use to expand it. Prices range from $15 to $80 for a year.

6. HTML5 Responsive FAQ

WordPress FAQ plugin: HTML5 Responsive FAQ
HTML5 Responsive FAQ plugin

The last thing you'd like when you add an FAQ area to your website is to stand out like a sore thumb. Being able to integrate this feature with your current WordPress theme and styling is a must if you want your site to stay professional-looking.

HTML5 Responsive FAQ provides features that can aid in this direction, such as:

  • The simple alteration of colors as well as size of fonts and many other choices to fit your preferences
  • The sorting choices are designed specifically for the purpose of giving the user ability to control the process
  • Categories for FAQs and personal categories titles
  • Shortcodes to incorporate FAQs whenever you like
  • The styles of accordion for clean and clutter-free pages

The plugin is free to useand has no premium version available.

7. FAQ by 10Web

FAQ by 10Web
FAQ from 10Web plugin

The disadvantage of providing clients self-service assistance is that it's harder to determine whether your answers can be effective. This plugin we've included on the checklist, FAQ from 10Web, contains a couple of important tools that could help solve the issue.

You can:

  • Add a Call to Action (CTA) at the end of each response, in order that the users can assess the value of it
  • Set up a space for comments, so users can leave comments on your queries and answers
  • You can enable social sharing. It lets users share the web pages on which they are posted as well as increase the number of visitors to your website.
  • Find all the FAQ essentials of the plugin as well as accordion style and mobile-responsiveness. Drag-and-drop reordering, categories as well as search features.

The entire feature is available in the free edition of this plugin. If you decide to upgrade to an upgrade to a premium license and you'll have the ability gain additional support and the option to modify your theme by using a system. It costs 20 dollars for a 6 month license.

8. Spider FAQ

Spider FAQ
Spider FAQ plugin

When it comes to dealing with WordPress plugins, the less complicated version always works superior. Spider FAQ focuses on the top attributes of every page with questions and answers that includes categories, search functionality as well as sections that fold to reduce space and enhance the structure.

The distinctive attributes of this plugin are "like/unlike" buttons that collect comments from users as well as a vast theme system for styling. In order to access the theme options built in, it's required to buy the Premium license. The price starts at 20 dollars for 6 months.

9. Simple and Quick FAQ

WordPress FAQ plugin: Quick and Easy FAQs
Quick and Simple FAQs plugin

Quick and simple FAQs is a basic shortcode and custom post types system, which you can utilize to add and display the answers to your questions and responses. Like many of the other plugins that we've examined, this plugin allows you to make the display more filtered, as well as to toggle the display.

Also, there's no need to fret about breaking the bank with this program. No premium version available.

10. YITH WooCommerce Questions and Answers

WordPress FAQ plugin: YITH WooCommerce Questions and Answers
YoITH WooCommerce questions and answers plugin

There's been plenty of plugins which accomplish the same task. However, the YITH WooCommerce Question and Answers is a step forward. The plugin are able to:

  • Allow users to submit questions and respond to questions about specific items
  • Display user-generated responses and questions on right at the top in order to let potential customers see the reviews.
  • Restrict question creation on your site that is, only those with the right to edit them

This way, you can ensure that your FAQs are under control as well as get your clients more involved. It will take less time when responding to queries as other knowledgeable users are able to contribute to the discussion. Additionally, the feedback you receive from your questions and answers may be similar to reviews of products for convincing prospective buyers to stick with purchases.

If you are using Premium version of the plugin, it is possible to allow users to choose to have answers voted in either direction, or require users to log in or input their email addresses in order that they can respond, create emails and much more. The licenses begin at $69.99 for the year.

How to create an FAQ Section for your WordPress website without the need for a plugin

There are plenty of useful functions that plugins offer, sometimes the most efficient way of creating your FAQ pages is to build the page by hand. There are benefits and drawbacks for this approach.

If you want to have it easy and think that building your website using the manual approach is ideal for those of you who are not tech-savvy, all you need to do is click Pages > Create Newin the WordPress Dashboard. Then, you can make and edit your questions and answers, just as you would add contents to each other post or page:

WordPress editor
WordPress editor
Block editor
Block editor

There is also the option to consider the use of quotes, Table or the Media & text blocks in order to build professionally designed, easy-to-read FAQ page.

Summary

WordPress FAQ plugins can make supporting your customers through this process much more simple. Alongside the numerous programs that permit you to make a basic, foldable FAQ section, you can also create guides as well as the other documents by making use of the Knowledge Base to create FAQs and Documents as well as let your clients know about your store by using the YoTH WooCommerce FAQ aswell for answers.

Do you have questions concerning the creation or establishment of or establishing your WordPress FAQ Page? Contact us via the comment section in the middle of this post!

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