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Your "About Us" page is among the foundational elements of your site.
This is more than details about your business -- it's the heart of your branding story where you connect with potential customers in a meaningful way.
If you're looking to create a page that resonates with visitors, inspires trust, and enhances your brand identity, you're in the right place. In this post, we'll cover what this page needs to include, provide actual examples and offer tips for creating an outstanding page for your site.
What is what is an About Us page?
A About Us page tells your the story of your business. This is where you tell people who you are, what your company does and what you're passionate about. It's also a great opportunity to build trust with your customers.
For example, an earth-first lifestyle brand might share its mission statement and focus on the way they plant trees for every item purchased.
A kids' toy brand might tell the story of its founder in attempting to discover ways to meet their kids' unique requirements or preferences before finally establishing their own.
Food founders can talk about how they grew up and how certain ingredients influenced their life. Then, they could discuss their passion for sourcing ingredients that help others enjoy their culture and meet their health and fitness goals.
The About Us page can also be a resource for potential investors or other third parties to access previous information regarding your business and download assets for your brand and locate journalists. The page could also provide statistics or discuss your management, and direct to additional information on media relations.
In contrast to pages for products or promotional articles In contrast to promotional articles or product pages, an About Us page seeks to provide the solution when visitors visit your website and wonder, "Who's running this store?" "Why did someone begin such a thing?" "Is this an organization that I am able to trust?" "I wonder if it's something I could be involved in?"
What is the significance of an About page important?
Your About page gives background regarding your company's history that includes your name, who you are, what motivated you to start your company and the values you are standing on behalf of.
And that background builds trust and builds a solid connection with your visitors.
However, the advantages don't end there. The solid About Us page also:
- distinguishes you from other competitors. This is an opportunity to showcase what makes you unique. Examples: "We're the only company that hand-stitches all our garments and guarantees the finest high-end craftsmanship."
- Humanizes your brand. The About Us page puts a persona (and the narrative) to the name of your company. Like, "As a busy mom of three, I started this company because I've experienced that it can be difficult to make time for yourself."
- establishes credibility and proficiency. Sharing your experience, qualifications, and brand core principles shows your customers that they can trust you to provide. You could say "Our CEO has more than 15 years of experience in the energy sector that is renewable and was recognized in Forbes, Bloomberg, and The Wall Street Journal."
- Improves your SEO. About pages provide you with an possibility to integrate keywords to help your site rank better in the search results. For example: "At [Company Name], we're committed to providing the highest quality [keyword phrase, e.g., 'eco-friendly cleaning products'] that will ensure that your home stays clean and green."
- drives conversions. A convincing About Us page can be the turning point to turn browsers into buyers. Example: "Join the thousands of satisfied customers who have made the switch to our all-natural, premium skincare line Your skin will be grateful!"
Do online stores require an About page?
A page for About is important for online stores.
Why?
Because shoppers can't feel or see your items in person. You can't let them walk through your store online and feel an impression of your company. The About Us page is often the first (and at times the only) opportunity to get in touch to you on a more personal scale.
Research backs this up. The study conducted of the Nielsen Norman Group shows the About Us pages that prioritize trust-building perform the best. As per Harvard Business Review an effective narrative for a company can increase the perceived worth of services or products.
You need an About Us page because it will result in real business benefits.
What to include in the About Us page
Every About Us page is unique, just like your business. The key is to include what's necessary to fully reflect the personality of your brand, your management's expertise and experience as well as your mission or purpose as an organization (your "why").
There aren't all aspects that will be needed for each website Here are a few to consider:
Statement of mission
The mission statement of your organization outlines your purpose, core values, and your goals. It's a concise declaration of your activities, how you do it, and the reason it's important.
The inclusion of a mission statement provides the customers a complete picture of the motivations behind your business. It helps them understand the value of your products and services, but what you stand for. It's more than just a formality; it's another chance to make an impact on your the people who visit.
In preparing your purpose statement, think about the following aspects:
- Unique value proposition. What are the factors that make your brand products, services, or resources stand out?
- Customer you want to target. What are they serving, why, and how do you meet the needs of these customers?
- Broader impact. What is your company's strategy to impact your business beyond the bottom line?
- A vision for the future.What do you hope to gain through managing a profitable business? Why should customers, stakeholders and potential investors be concerned?
Value proposition
Your value proposition should be a clear statement of the primary benefit that you provide -it is the only thing that will make you indispensable to your target customer.
A value-added proposition that is strong should:
- Be focused on benefits, not only features. How does your product or service make the customers' lives better?
- You must be specific and applicable to the audience you are targeting. Directly address the needs of your ideal client and needs.
- Bring people in with an emotional connection. Explore the motives behind your offer.
A compelling value offer goes beyond what is seen on the surface. You can certainly say that your teen clothing brand's selling point is that it saves people money, but that's fairly boring. Instead, you might claim that you can help families get stylish, long-lasting clothes that help kids feel at home in school and be comfortable all year round.
Be patient with this one. Achieving it correctly could mean the difference between a missed opportunity and a lifelong customer.
Social Evidence
The majority of people are looking for any kind of assurance that they're doing the right thing. Sometimes, this assurance may come simply from others making the same decision. This is the reason why trends wear off and peer pressure can prove extremely efficient.
Social Proofis the scientific term used to describe this phenomena where individuals look at the behavior and attitude of others to guide their behavior, or to support their decisions.
On the internet Social proofing is extremely vital because it adds authenticity. Due to the increase in fake content as well as photoshopped images, people can struggle to determine authenticity. Fortunately, social proof can assist.
Customers who shop online can't view or touch your products in the real world. They aren't able to look you in the eye and judge your credibility. They rely on their experiences with others to gauge whether you're legit.
Within the context of the About Page, you may use social proof by including:
- Customer testimonials. Include glowing testimonials from happy customers.
- Reviews of products. Highlight star ratings as well as detailed feedback from actual customers.
- Feeds for social media. Integrate real-time updates of your social media profiles that show customers engaging in conversation with your business. Include links to your social media accounts, also.
- Credentials of trust. Display seals from trustworthy third party organizations such as the Better Business Bureau.
If executed correctly, social proof taps into our innate desire to follow the trend and give those who are hesitant to buy the confidence they need in order to press "add to cart."
Highlights from the press
Press mentions or features are another powerful form of social proof that you can add to your About Us page.
A well-known publication gives your brand credibility and importance. They're proven to be a reliable trust signal. It's the reason why so numerous landing pages include an "As you can see on ..." area.
When including press mentions on your About page:
- Highlight recognizable publications. Choose publications that your public is likely to be familiar with and believe in.
- Make use of logos or pictures that are featured. The mentions should be visually appealing and simple to scan.
- Use snippets of text or quotess. Offer a glimpse of the comments made about you, especially when it is a confirmation of your primary of the prop.
- Link to complete articles. The readers who are interested should dive into the article to understand the complete details.
If you're fortunate enough to have lots of different press articles to select between, select a balance of the most well-known publications and mentions that speak to your distinctive selling points that resonate with your core audience.
The core values
The core values of your company determine the way you conduct business. They are your unchanging values that shape your decisions along with your values, culture, and your brand identity.
Consumption driven by value is rising. Including your brand values helps consumers understand the value you place on earning a profit. They get a better understanding of what you value and your greater purpose.
In order to make your beliefs evident on the About page of your website, try to:
- Make sure you are specific and concrete. Avoid generic platitudes and focus on the real values of your brand which guide your daily operations.
- Display, not simply talk about it. Give concrete examples or tales of your beliefs in action.
- Tie these to the experience your customers have. Explain how your values translate into benefits for the customers you serve.
- Create visually appealing content. Use icons, images, or formatting to make your ideas easier to understand and remember.
Videos and imagery
Innovative visuals show off your product, convey your brand personality and create an emotional bond to your buyers.
Videos and imagery also put a face to your brand and evoke an emotional response. They also cut through text, making the About Us page more scannable.
Here are some types of images and videos that you might want to consider:
- Behind-the-scenes photos or videos. Display your team's work, your workspace, or your production process.
- Videos or photos of the customer. The authenticity of the content is more important than production value in most instances. User generated content is the ultimate in authenticity.
- Images that inspire. Capture the lifestyle or experience you would like to connect with your brand.
- Close-ups of products or 360-degree views. Offer customers the chance to look at key features and benefits up close.
- Informational graphics or illustrations. Define your company's model, values, or the business's goals using images which can be more interesting than blocks of text.
History
The company's history tells the history of how your business came to be. Your journey will take you from a concept to a well-established company.
It gives your customers an understanding of your origins and growth. It helps them understand the origins of your values and mission in addition to creating an emotional arc that they could follow and invest in.
When crafting your history section:
- Beginning with an "aha" experience. Why did you decide to create the business? What issue were you looking to resolve?
- Note key moments. What were the important turning points, or successes during your life? How did you develop and change?
- Focus on the human component. Who are the key players in your company's story? What challenges did you face, or how did you deal with the obstacles?
- Link it back to your purpose. How does your history inform your current values and approach? What have you found to be consistent through your life?
Create a story that reveals your passion as well as the action that drives your business. Display the sleepless night, the lessons learned, and the breakthroughs.
Nine About Us page examples to get you started
The nine different About Us examples demonstrate the different styles and features available for different business needs. Use them as an inspirational starting point to create pages that reflect the brand you represent and contains every one of the essential elements discussed earlier in this article.
1. Badeloft Premium Bathrooms
Badeloft is a boutique company that sells high-end bathroom fixtures particularly bathtubs. The About Us page is a the ultimate in the art of storytelling.
The first thing to note is that they have nailed their brand's story.
Three high school friends, united by a shared disappointment with the high-end bathroom market, decide to create their own business.
They also lay out their goals and strategies with a style that is authentic and customer-centric.
Their goal is to provide luxurious bathrooms for an "ultimate bathroom experience."
However, the most impressive feature is the proof of social media. They've got glowing reviews from Houzz (a popular site to use for inspiration on home decor).
Additionally, they have Instagram posts from real customers who show off their beautiful Badeloft bathtubs.
The pictures aren't just beautiful -- it's proof that customers love their goods.
The Badeloft's About Us page works because it's not just about their products. It's about a common passion for design excellence and a dedication to their customers and an experience that you cannot help but be involved in.
2. Offerman Woodshop
Offerman Woodshop is a collective of highly skilled woodworkers located in East Los Angeles that focuses on the traditional method of joinery as well as sustainability.
Their About Us page shines with enthusiasm, personality and an unwavering dedication to their craft and community.
The homepage opens with a brief description of their core values- a focus on hand-crafted quality sustainability, green practices, as well as solid local relationships.
This conveys a brand that cares about its impact and its roots.
However, where the website truly becomes real is the team profiles. Each woodworker, ranging from the founder Nick Offerman to the newest hire, is given the spotlight to highlight their unique journey, favorite project, and personal quirks.
These aren't just resumes -- they're stories that give you the impression that you're talking to the group in person.
Offerman has alumni profiles as well which are a tribute to the long-lasting relationships they have built.
And by highlighting each member's distinct background and passions, they show the world that woodworking is an art which is open to all.
Coupled with the conversational, warm tone, these personal touches create an About Us page that feels more like a warm welcome than a corporate overview. This is a true glimpse of a tight-knit team united by a love of wood, craft, and the sense of community.
3. myLAB Box
myLAB Box is a pioneering company that offers at-home health testing solutions designed to be easy to use, safe, and discrete. Its About Us page builds trust and trust in an incredibly highly sensitive field.
The page starts by emphasizing their mission -- empowering people to take control of their health.
They highlight their commitment to excellence, creativity, and customer satisfaction, positioning themselves as a trusted partner in health.
The most notable section One of the most notable is "Private and discrete". Here, they address common pain points around the traditional laboratory testing (time-consuming and costly, as well as stressful) and present their service as the solution.
It shows that they are aware of their customers' needs.
The story of the founder adds a personal touch. The story explains the origins of the business with a common sense approach.
By sharing their frustrations in traditional tests and forming a "we've experienced it all" bond.
Finally, the section for teams is an effective building trust.
The presence of medical professionals with outstanding credentials assures customers they're in expert hands. Importantly, they use original photos, not stock images to establish the trust of their customers.
Throughout, the tone is warm and encouraging. They present themselves not only as a provider however, but also as an understanding partner.
4. Marey
Marey is a family-owned business that has been providing affordable, innovative tankless water heating systems since.
The About Us page is a powerful blend of their story, its mission, as well as principles that provide a concise overview of their identity and the values they represent.
The homepage begins with the story of the company's beginnings, tracing its roots back to its founder Mariano Reyes and his vision for sustainable, endless hot water in his home Puerto Rico.
This history establishes Marey as a consistent and pioneering player in the business.
The "Who We Are" section puts a personal persona to the brand unveiling the brothers-sister duo currently at the helm.
The family's legacy is a extra layer of warmth and authenticity.
The most significant aspect is the clearness of vision, mission, and the values.
Their commitment to energy efficiency as well as their focus on affordability and dependability, they paint a picture of a business that cares about its customers and the planet.
While the page could be enhanced with more images and social proof it nonetheless is able to tell a coherent, compelling brand story.
It gives the reader a an impression of Marey's knowledge, values, and dedication to innovation -- all key traits for building trust and loyalty.
5. Burning Man
Burning Man is a global group of makers, artists and community organizers bonded by the principles outlined in the "10 Principles".
Their About Us page serves as a central hub. It provides an overview of their philosophy and invites you to browse numerous pages on their mission, history as well as ways you can get involved.
The webpage begins with a brief introduction which outlines the magnitude and extent of Burning Man's effect.
The page offers clear pathways to dive deeper. The clickable boxes allow you to look into their purpose statement and history and timeline, and ways to be involved.
This design of hubs and spokes makes information more manageable, and allows readers to select their own path.
Despite the need to incorporate more interactive and visually appealing elements, the design offers a concise overview, as well as a way to encourage further participation.
Overall The Burning Man About Us page succeeds in providing a comprehensive overview of their complicated organization. Through providing a solid theoretical foundation as well as clear pathways for further research They encourage readers to not just understand the organization, but also to join their global community.
6. Ryanair
Ryanair is the biggest airline in Europe. group that covers over the span of 240 locations in over 40 countries. Their corporate About Us page is a excellent example of an extensive resource for a broad variety of stakeholders, including investors and customers, to partners, employees and potential customers.
The website begins by providing a concise, clear introduction, which outlines Ryanair's market position and coverage.
A strong emphasis on their commitment to sustainability from the bat is a smart choice, especially given the growing importance of environmental responsibility to every stakeholder group.
There is a prominent section with the most recent news.
This shows transparency, and helps keep people informed of what the company is doing and its achievements. This element also keeps the page fresh and relevant.
However, the true essence of the About section lies located in the categories you can click on. From our Network to Sustainability to Investors, every category is designed to meet the unique informational needs of different stakeholders.
This tailored approach recognizes the fact that a company's about us page doesn't have to be a standard size, but should be able to reach a wide range of people.
If you are looking to partner with investors or potential partners for investors and partners Our Network and Our Fleet sections offer crucial operational information. Job seekers should read The Our People section is key. And for environmentally-conscious customers, the Sustainability section is a must-read.
The design, while simple and standard for a corporate site however, the layout is excellent at delivering the right details to the appropriate people.
7. Fuji Electric
Fuji Electric is a global maker of top quality technologies and energy-related products. It has a over a century of ingenuity.
Their About Us page reflects their position as an established market leader, and is focused on their reliability, expertise as well as their commitment to customer satisfaction.
The website begins with a compelling promise of value, which emphasizes Fuji Electric is more than just a manufacturer They're a business partner who is dedicated to helping organizations over the hurdles.
"The "Century of Innovation" section is the highlight to celebrate Fuji Electric's centennial.
The time line of the key events beginning with the production of electrical equipment in 1924 to building their first hydraulic turbine in 1936, demonstrates their decades-long experience and innovative spirit. The history of their innovation has built trust and credibility.
The site's homepage then guides users to other areas, from Product and Locations to Customer Service and Tech Tips.
It caters to the diverse information requirements of their company clients, be they clients, partners or employees.
The tone of the overall is formal and appropriate for a global, large corporate. The emphasis is on the substance of information rather than flashy design or storytelling.
Overall, Fuji Electric's About Us web page provides an overview of the company. Although it might not have the warmth and engagement that is typical that smaller companies have however, it's a clear representation of their size capability, expertise, and dedication to innovation and quality.
For their target audience of massive energy and technology clients This approach is likely to instil confidence and trust.
8. World Vision
World Vision is a global humanitarian organization dedicated to empowering children and families to fight poverty and injustice.
Their About Us page is a testimonial to their commitment to their faith-based mission and many years of brave, loving actions.
The page immediately captures interest with emotional, powerful phrases. Words such as "Going until the very end. The place where no one else will go." as well as "Dangerously sweethearted."
Their faith's centrality is a constant theme. They are being clear about their dedication to serving every child, regardless of faith. The combination of faith and inclusion is quite striking.
Their story is particularly powerful. The story is one of continuous brave action, starting from humble beginnings, helping a tiny girl to now serving millions.
For instance, challenging the church on AIDS or helping Vietnamese refugees demonstrate a willingness to stand up for unpopular, but important positions.
Children's images the world create an emotional connection for each child.
The images highlight the true, transformative effect of the work of World Vision.
Globally, World Vision's About Us page is an outstanding way to communicate mission, faith as well as impact through a manner that inspires.
Six tips for a great About Us page design
Designing an effective "About us" page requires more than simply laying out all the information mentioned earlier. Here are six practical strategies to create an attractive page and is a hit with your target audience.
You will appreciate authenticity more than stock
Charts and images that are original outdo generic stock photos every day. Why? Because they showcase the real person you are.
Stock photos might be convenient, but they don't tell your own unique story about your business. It's like putting someone else's family photos in your own album. This doesn't really feel real.
By using pictures of your employees and your items, as well as your office environment, you give your customers an authentic glimpse behind the workings. You're showing them the faces that make up the brand and what goes into the creation of the product.
And that helps build trust and creates connections.
The same goes for informationgraphics and charts. Original data visualizations help customers comprehend and believe in your message in ways that generic graphics can't.
The Nielsen Norman Group study talks a bit more about the value of trust in relation to About Us pages:
"Perhaps the most striking trend that emerged in our most recent study is that consumers now expect businesses to show a greater degree of transparency and authenticity not just in their web pages and in all interactions a person may have with the organization. In more ways than ever before, customers are suspicious of organizations and are able to discern through the complexity of words, phrases as well as stock images.
Companies that present themselves as customer-focused as well as human and simple to comprehend."
Check page responsiveness
The About Us page needs to appear stunning and function well on any device. It's the place page responsiveness comes into play.
Responsive design is when your website will automatically adapt to the display it's displayed on. Whether it's a desktop monitor as well as a tablet or a phone the content you publish will be easy to browse and interact.
No zooming, no scrolling, no frustration.
Why is this so important? Since more and more customers browse and shop through their mobiles.
If you're About Us page isn't responsive and responsive, you may be missing an opportunity to entice a user who's annoyed with your clunky mobile experience.
Reducing load time
The load time refers to the amount of time it takes your website to fully appear in someone's browser.
When you're About Us page takes too lengthy to load, future customers might bounce before they've even a glimpse of the message you're trying to convey. That's a missed opportunity to make contact and ultimately convert.
Fast load times boost conversion rates, and boost the rankings of your website on search engines (Google is a fan of fast sites! ).
There are many ways to make things faster:
- Limit HTTP requests. Every part of your website (images and scripts, as well as stylesheets) requires the use of an HTTP request. Streamline your page to reduce the number of request.
- Enable browser caching. This tells a visitor's browser to save a portion of your page so they can load quicker on subsequent visit.
- Use a content delivery network (CDN). CDNs provide your content to an array of servers which means that your site's visitors can load your website on the nearest server them.
If you'd like to check the current performance on the About Us page, you could use tools such as Google PageSpeed and GTmetrix. The tools can also give practical strategies to boost your page's performance.
Looking for a place to begin? If you have a website that is built on WordPress, Jetpack Boost provides easy-to-implement tools for evaluating and improving your site performance.
Take a look at the fold
If you're creating the About Us page, you might hear people talk about "the fold." The fold appears at the lower part of the screen of a user.
What is the significance of this? Because whatever is "above the fold" is what a visitor sees first, without having to scroll. It's prime real estate on your page It's also your opportunity to create a memorable first impression.
Think of it like an open-air storefront display. You want to put your best stuff up at the top to get people to come in and see more.
So what should go over the fold of the About Us page? Here are a few ideas:
- A compelling headline that captures your distinctive value proposition.
- Visuals with awe-inspiring visuals that show off the personality of your brand.
- An easy and succinct outline of who you are and what you accomplish.
- The call-to-action is designed to encourage new guests to explore further.
But don't try to cram all of it in there. Be clear, focused, and easy to digest. The goal is to spark interest and not overpower.
While the fold is significant, it's by no means the only thing that matters. With flexible design, folds can be in different places across different gadgets.
An excellent About Us page takes visitors through a fascinating journey, with every section constructing on each other to form a compelling narrative.
Instruct users to perform an action
It's important to remember that your About Us page isn't just an opportunity to present yourself, but it's an effective tool to drive action. And one of the best ways to do that is by putting a distinct call-to action (CTA) in the bottom of the page.
Imagine that you've been able to take your customer on a journey through your brand story. They're aware of who you are, what you're all about, and why you're awesome. That's the perfect moment to ask them to go on your next step along together with you.
You might be browsing through your collection. Or signing up for your newsletter. You can also follow you on social media.
Whatever the case the subject matter, your CTA must be clear appealing, persuasive, and accordance with your overall branding goals.
Here are some CTA suggestions to think about:
- Shop our latest collection. This is a great option if you want to drive sales and showcase your company's products.
- Join our community. This is a strong way to build your email list or your social media following.
- Read our blog post. This is the best option if you want to establish your company as a thought leader that will add value to your products.
- Get in touch. It is an ideal option if you want to engage in a discussion and establish relationships with your visitors or your partners.
The key is to make your CTA memorable and irresistible. Make use of action-oriented language, attractive layout, and a concise value proposition.
Make use of concrete numbers
The numbers can be your most trusted friend. They provide credibility, understanding and accuracy to the story you tell. But what sort of numbers are we speaking about?
Think stats like how many clients you've helped or how many items you've sold, or the extent to which your business has grown. Or maybe it's prizes you've received, milestones you've hit, or how long you've been operating.
In this case, instead of just saying you've got "a lot of happy customers", you could declare "we've enjoyed providing over 10,000 happy customers." Instead of "we've been growing a lot", you could say "we've witnessed a 150% increase in sales over the past year."
The numbers make your achievements visible and outstanding. They aid potential clients in understanding your scale, your experience as well as your knowledge.
A word of warning: Don't go overboard. You don't want to have your About Us page to read like a math textbook. Choose your most impressive pertinent statistics, add them to your narrative.
An excellent general rule is the rule of three. Select three numbers that you want to highlight, then incorporate them into your story. Anything more than this, and you'll be apprehensive to your readers.
It is also important to consider context. The mere fact of a number may be meaningless to the person reading it. The magic happens when you pair it with a rationale for why it matters.
Make sure that people know what you're all about
You've got a unique story and your About page is a great spot to present it.
Be aware that your About page isn't about your work but also about the reason you're doing it. Share your passion, being transparent and honest, and invite your visitors to join your journey.