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The Customer Hub is your unified customer support hub that allows your customers to view their complete purchase history and download invoices. They can also update their credit cards, and self-cancel their subscriptions.

 Reduce Customer Support Tickets

Get rid of those support layup requests that are piling up the support queue. With the's Customer Hub, your customers have access to all of the details they need regarding their purchase, and without having to do anything. There's no more waiting around for hours. Don't be confused about what they bought.

Customers can access the Customer Hub using the link on their receipts for orders or subscription charges reminders and many more. Customer Hub uses an "magic hyperlink" login method. This means that there aren't any passwords to be remembered! Customer Hub sends your client an encrypted link, so they never get locked out.

Did we mention that Customer Hub works perfectly on mobile devices? Your customers can get the help they need, regardless of the device they're using. It's crucial as our statistics show that just over 60 percent of visitors to Customer Hub use mobile devices.

 What's new in Customer Hub?

As part of this new upgrade, we've added the payment History tab in your Customer Hub. It is where users are able to view every past order, charge, and refund, all in one spot.

Customers can see the details of an order when they click on the line item in this Pay History table. You will be able look at a fully loaded invoice, breaking down every detail of their purchase. You can instantly see the items purchased, what taxes or shipping was charged, what credit card was used, and other details.

 Offer 'Self-Help' Customer Assistance

Through our Customer Hub Customers also are equipped with the tools to manage their own subscriptions. Your customers can effortlessly update their credit cards to their current file, know when they'll next be charged and then cancel the subscription completely without assistance from a customer help desk.

If your customers are able to manage their own subscriptions, you will get more satisfied customers as well as the opportunity to earn hours returned every week.

If anyone does need extra attention If they require attention, the Contact Us tab directs them to your contact information, your social media profiles and your support website. We're making customer service painless.

 is now available on Grow Plans

Customer Hub was previously available only been available on our Scale plan. But along with today's brand fresh updates, this new support-boosting feature is now accessible for Grow as well. Customer Hub is now live in all Grow and Scale accounts.

This means that you've got the equipment you need to thrill your customers, automate routine support processes as well as give your customer base the necessary tools to get billing assistance.

If you've ever wanted to do this, you may turn off Customer Hub off with one Click inside the Marketplace settings.

To get Customer Hub working for you and your customers, hop over to .com now and begin your free trial! Check out how the right features will supercharge your ecommerce.

The all updated Customer Hub can be the best solution to serve your customers while reducing your work load while doing so. You can then invest the prior time to create innovative products, increasing your audience, and thrilling your customers.

    Get a free trial of one of our Grow scale plans to use the Customer Hub today!